Support Services
Datahouse Support

Datahouse Technology has been in business for over 25 years. We are a full-service IT consulting firm serving organizations in the Greater Birmingham surrounding areas.


In today's world of computer technology, individuals and companies depend on fast reliable services. We offer a full range of IT solutions to meet your entire home and business needs. Our highly trained staff provides professional, high-quality service at affordable rates in the comfort and convenience of your business or residential location.

Datahouse Technology offers complete onsite computer repair services including hardware diagnostics, software install/upgrades, virus removal, computer cleanup and optimization and much more.

Network Security
We protect information from viruses, intrusions, hackers, spyware and spam. In addition to our computer security solutions we also offer network planning, implementation & technical support. We also offer continuous remote monitoring that can uncover security breaches before you even know about them.

Backup Services
Let us help you secure your data by streamlining your back up procedures. We can offer you several different solutions that meet your needs.

Computer Checkup
Make sure you're getting the most from your computer with this checkup service. We will make sure everything is in working order and remove any unnecessary programs to improve your PC's performance. We¡¦ll also make sure all updates, software fixes and security enhancements are up to date.

Datahouse Support Services

Support Help Desk
Our staff armed with over 30 years of combined experience, are capable of providing a level of knowledge and service that is unmatched. No elaborate phone tree solutions. No 24 -48 hour response times, but live personnel to help you solve your software and hardware issues.

Endpoint Management
Making sure that the latest patches are applied, 24/7 network management, remote desktop support, virus and spyware defense and backup monitoring ensures that your network is in the best health possible so you can concentrate on running your business.

Off-Site Backup Services
Replacing your expensive, manual, complex and boring daily task of making sure your important corporate information is securely backed up and offsite. We offer a fully automated backup service that can save you time and money, not to mention give you peace of mind knowing your valuable data is safe no matter what may happen.

IVR Systems
Our systems are developed to be tightly integrated with many software applications. We have the ability to modify the system to meet the requirements of your system.

Email Servers
We can help your organization implement a company email system that right for you. Whether using a hosted service or local email server is best, let us help you organize your business. We can also help you with all of your mobile devices. Become more efficient by using collaborative workgroup features. Manage Calendars, to-do lists, and Journal features seamlessly with webmail and email clients.

Email Filtering
Technology that cleans your system of more than 99% of spam viruses, worms, and harmful content, before it even gets to your network, greatly increasing your productivity while saving you money.

Fully managed and updated, this solution allows you to think about your business.

With daily emails full of questionable content, this service puts you in control of allowing those messages to land in your mailbox.

By giving you web access in the event your network or email server is unavailable, you are never to far away from your important messages. We can even store those messages until your service is running again. We can store, organize, manage and protect your email for up to 7 years for your business and regulatory requirements.

Firewalls
-Protecting your business from the outside world, letting in only those invited.

Contract or By the Hour
We can offer your company a tailored monthly service agreement with pre-purchased hours at a discounted rate or we will work for you by the hour.

No unforgiving long-term agreements. Unlike other companies that force you to sign long-term agreements that are non-negotiable, if you don’t like us, then we believe that it’s your right to terminate the relationship.

 

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